Trust & Transparency
At Expatskey, we believe in clear, honest communication. Our Legal Hub provides everything you need to know about how we manage data, protect your rights, and maintain a safe community for expats.
Legal Notice (Impressum)
This website, **expatskey.com**, is owned and operated by:
Company Information
**Anantham Krithrimam Technologies (OPC) Private Limited** A "One Person Company" incorporated under the laws of India.CIN (Corporate Identity Number): U62011TS2026OPC209695
PAN: ABECA6219K
TAN: HYDA40111B
Registered Office Address
#9-5-77, Charbowli Road, Girmajipet, Warangal, Warangal district, Telangana – 506002, India.Contact Information
Email: [email protected]
Website: www.expatskey.com
Disclaimer
The information provided on this website is for general informational purposes only. Liability for the operation of this platform rests solely with **Anantham Krithrimam Technologies (OPC) Private Limited** as a corporate entity; no individual officer or owner shall be personally liable for platform-related claims. While we strive to keep the information up-to-date and correct as a company, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.Jurisdiction & Dispute Resolution
Any disputes arising out of the use of this website shall first be submitted to **mandatory mediation** in Warangal, Telangana, India. Should mediation fail, disputes shall be subject to the exclusive jurisdiction of the courts in Warangal, Telangana.Privacy Policy
**Version 4.0 - March 17, 2026**
At **expatskey.com**, we believe that legal documents should be as easy to understand as our platform. This policy explains our data practices in a transparent, conversational format.
1. Who is the "Data Controller" for my information?
**Anantham Krithrimam Technologies (OPC) Private Limited**, an Indian One Person Company, is the "Data Controller." This means we are the ones responsible for deciding how and why your personal data is processed when you use **expatskey.com**.2. What information do we collect about you?
Our Engineering team collects data to ensure a premium experience. We categorize this as:Profile Data: Your name and email address (collected during our passwordless login and signup). You may optionally add a phone number to your Profile page to enhance your account.
Verification Data: Professional credentials for "Verified Experts" (to maintain platform trust).
Content Data: Any text, photos, or videos you upload to listings or articles.
Technical Data: Your IP address, device type, and GPS coordinates (specifically used to show you the most relevant local discovery results).
3. Why do we need your information?
We use your data strictly for the following reasons:To verify your identity: Using secure passwordless **Email OTP** or Social Auth (Google/Facebook).
To localize your experience: Your GPS data ensures that when you search for a restaurant or event, you see the ones closest to you.
To protect the community: Verification of credentials prevents fraud and ensures the high quality of "Pillar" articles.
To keep you updated: Sending transactional emails (via Brevo) for account security and platform updates.
4. Where is my data physically stored?
We prioritize your data's residency. Our primary production servers—including our Frontend, Backend, and PostgreSQL database—are hosted on infrastructure located in **Frankfurt, Germany (EU Region)** via Render.5. Do we share your data with third parties?
We do **not** share your data. We only share it with trusted "Data Processors" who provide essential technical infrastructure:Render: Infrastructure and hosting (Frankfurt).
Mapbox: Geographic search and premium visualization.
Cloudinary: Secure media storage and optimization.
Brevo: Reliable transactional email delivery.
Social Providers: Google and Facebook (only if you choose to use Social Auth).
6. How do we protect data sent outside of Europe?
While our core servers are in Frankfurt, some third-party tools may process metadata internationally. To protect this, we implement **Standard Contractual Clauses (SCCs)** (as per Art. 46 GDPR), which are legally binding agreements ensuring that these providers maintain EU-equivalent privacy standards regardless of their location.7. How long do we keep your information?
To stay lean and efficient (leveraging **Art. 30(5) GDPR waivers**), we apply a 5-year retention baseline for standard profile data. After this, or if you delete your account, we securely erase your personal identifiers, though we may retain anonymized data for platform history and SEO (e.g., historical listings without user names).8. What are my rights over my data?
We believe in "Data Control by Default." You have the following rights, which you can exercise directly via our dashboard:Right to Access: Instantly download a machine-readable (JSON) file of your data.
Right to Rectification: Correct your profile information at any time.
Right to Erasure: Use our "Self-Service Deletion" tool to instantly remove your account and data.
Right to Complain: You have the right to lodge a complaint with your local Data Protection Authority (GDPR Art. 77).
Grievance & Compliance
If you have any questions, please contact us at: **Email**: [email protected] **Address**: #9-5-77, Charbowli Road, Girmajipet, Warangal, Telangana – 506002, India.Terms of Use
**Version 3.0 - March 12, 2026**
These General Conditions of Use ("Terms") govern your use of **expatskey.com(the "Platform"), operated byAnantham Krithrimam Technologies (OPC) Private Limited**. By accessing the Platform, you agree to these Terms.
⚖️ Startup Regulatory Waiver
As a recognized startup, we leverage the exemptions provided under **Section 17(3) of the DPDP Act (India)andArticle 30(5) of the GDPR (EU)**. These waivers enable us to maintain a lean administrative structure while providing a robust, community-first platform.1. Description of Services
Expatskey.com is a specialized discovery and community platform for expatriates. **The Company acts strictly as a neutral intermediary and a venue provider.** We facilitate the discovery of articles, business listings, and curated offers, but we are not a party to any underlying contracts, agreements, or transactions between Users and Merchants/Experts.2. Content Authoring & Intellectual Property
A. Two-Tier Article Ecosystem (Governance)
To ensure the highest quality of informational pillar content, the Platform uses a two-tier system:Tier 1 (Pillar Articles): Comprehensive, foundational guides authored exclusively by "Verified Experts" vetted by the Platform.
Tier 2 (Cluster Articles): Community-driven insights authored by regular users. These are subject to moderator approval before publication.
Independent Contributors: You acknowledge that "Verified Experts" are independent contributors and not employees or official agents of **Anantham Krithrimam Technologies (OPC) Private Limited**.
B. User-Generated Content License
By uploading content (including text, photos, and videos) to listings or articles, you grant **Anantham Krithrimam Technologies (OPC) Private Limited** a worldwide, non-exclusive, royalty-free, and sub-licensable license to use, reproduce, and display such content in connection with the Platform's services and marketing.3. Community Accuracy & Data Integrity
A. Community Aggregation
The Platform may aggregate business listings (Events, Restaurants, Housing, etc.) from public third-party sources to provide a centralized resource for the Indian community.B. Best Effort Principle
Under the **Section 8(3) waiver of the DPDP Act**, while we strive for excellence, we provide aggregated community listings on a **"Best Effort"** basis. We provide business owners with tools to correct data via our Claim Procedure, reducing reliance on manual platform oversight.4. The Listing Claim & Verification Procedure
Original business owners or authorized representatives may "Claim" their listings on the Platform using our two-tier verification system:
A. Soft Claim (Preliminary Management)
A business owner can initiate a "Soft Claim" to assert preliminary control over an aggregated listing. This allows for basic information updates and corrections while the verification process is ongoing.B. Hard Claim (Verified Status)
To achieve full management rights and a "Verified" badge, owners must complete a "Hard Claim." This requires the submission of official business registration documents or valid identification to our compliance team. The Platform reserves the right to revert a claim if verification is not completed or if documentation is deemed insufficient.5. Notice and Takedown (IP & Safety Protection)
If you are the owner of original content aggregated on our site and wish for it to be removed, or if you believe your intellectual property rights have been violated, please contact us at **[email protected]** immediately.**Our Commitment**: Upon receipt of a valid request, we aim to review and remove contested data within a target window of **24 to 48 hours**.
6. Listings & "Soft Deactivation"
A. Accuracy of Listings
Users and owners are responsible for ensuring that all listings (Events, Restaurants, Housing, etc.) are accurate and up-to-date.B. SEO-Friendly Availability (Soft Deactivation)
To maintain search engine visibility and community history, the Platform handles unavailable listings through a "Soft Deactivation" process:Sold Out/Unavailable: Listings marked as sold out or past their date remain visible on the Platform but are clearly flagged to users as unavailable.
Archiving: The Platform reserves the right to archive or de-index listings that have been deactivated for extended periods.
7. Moderation and Governance
The company reserves the right, at its sole discretion, to:Review: Screen all Tier 2 Articles and Listings before or after publication.
Reject: Refuse to publish or remove any content that violates community standards or local laws.
Suspend: Terminate or suspend user accounts for repeated violations or fraudulent claims.
As a **Micro-Enterprise** under the EU Digital Services Act (DSA), we are exempt from certain annual transparency reporting requirements, but we maintain a dedicated manual "Notice and Takedown" system for community safety.
8. Liability & Contingencies
A. General Disclaimer
The Platform provides information as-is. While we facilitate claiming and verification, we do not guarantee the absolute accuracy of aggregated or user-generated listings. Users are encouraged to exercise due diligence before engaging in transactions or services listed on the Platform.B. Force Majeure
The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, server/ISP outages, or technical failures of third-party infrastructure.C. Account Succession
In the event of a user's death or permanent incapacity, access to the account and data rights shall be handled in accordance with applicable laws and our internal verification procedures.9. Contact Us
For disputes or legal inquiries, please contact us at [email protected].**Dispute Resolution (EU)**: If you are an EU resident, you may also access the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr/.
Terms of Sale (ToS)
**Version 1.0 - March 12, 2026**
These General Terms and Conditions of Sale ("ToS") govern the offers, promotions, and wallet services provided on **expatskey.com(the "Platform"), operated byAnantham Krithrimam Technologies (OPC) Private Limited**.
1. Nature of the Platform
Expatskey.com is a discovery and engagement platform. We facilitate the connection between users and merchants by displaying promotional offers (the "Offers").**IMPORTANT: The Platform is NOT a payment processor. Final transactions, payments, and the delivery of goods or services occur directly at the merchant's physical or digital location.**
2. The Offer Ecosystem
A. Scarcity & Availability
All Offers displayed on the Platform are subject to availability and technical constraints:Max Claims: Offers may have a predefined limit on the number of claims. Once reached, the offer will automatically deactivate.
Merchant Kill-Switch: Merchants have the authority to manually mark an offer as "Sold Out" or "Inactive" at any time through the Platform's merchant dashboard (as implemented in our 'Merchant-in-the-Loop' logic).
B. Offer Types
Offers may include Discounts, Combo Bundles, Fresh Arrival Alerts, or Special Announcements. The specific terms of each offer are set by the respective merchant.3. Wallet & Redemption Logic
A. Saving Offers
When you save an offer to your "Wallet," the Platform generates a unique QR code for validation purposes.B. The 24-Hour "Grandfather" Grace Period
To protect user engagement and prevent disappointment from sudden deactivations, the Platform enforces a technical **Grace Period**:If you save an offer while it is active, it will remain valid and viewable in your Wallet for **24 hours**, even if the merchant subsequently toggles the offer to "Inactive" on the public feed.
Inventory Disclaimer: This grace period is a technical availability window on the Platform only. It does **not** guarantee that the Merchant will have physical stock or inventory available at their location. Redemption is always subject to the Merchant's actual supply.
Exception: This grace period does NOT apply if the offer reaches its absolute "End Date" (Hard Expiration) as specified in the offer details.
C. Redemption Process
Redeeming an offer involves presenting the Wallet QR code to the merchant. This QR code serves as a validation of your claim but does **not** constitute a financial payment or a guaranteed contract of sale.4. Pricing & Tax Transparency
A. Merchant as Seller of Record
The Merchant is the sole "Seller of Record" for all products or services redeemed via the Platform. Expatskey.com does not set prices, nor does it collect payments for the underlying goods.B. Pricing & Tax Compliance
Merchants are responsible for calculating, collecting, and remitting any applicable taxes (such as GST in India or VAT in Europe) associated with an Offer. Displayed prices on the Platform are as per the information provided by the merchant or as seen on their respective websites. As we do not verify these prices on a regular basis, users must exercise caution and verify the correct information directly on the merchant's website or at their physical location. Final taxes may be applied at the point of sale.5. Liability & Fulfillment
A. Merchant Responsibility
The merchant is solely responsible for the fulfillment, quality, and accuracy of the goods or services provided under an Offer. **Anantham Krithrimam Technologies (OPC) Private Limited** is not a party to the transaction between you and the merchant.B. Platform Disclaimer
The Platform is not liable for:Direct or indirect losses resulting from a merchant's refusal to honor an offer.
Technical errors in the "Max Claims" counter or real-time availability sync.
The quality of products or services redeemed via the Platform.