HanseMerkur

HanseMerkur is a medium-sized German insurer headquartered in Hamburg, founded as a personal insurer with a focus on health insurance and a specialty in travel insurance. Its product range also includes risk and retirement provision products as well as property and accident insurance, and the company presents itself as putting people at the centre of its business. For visitors coming to Germany, HanseMerkur offers incoming travel health insurance designed for foreign guests in the Schengen area. Its visa travel policy is marketed as meeting Schengen visa requirements and being valid in all Schengen states, and optional accident and liability cover can be added. Product information and the online application are primarily in German, so non-German speakers should expect German-language documents and may want to check the details with the company directly. For the international community, the value of such a provider lies in offering a dedicated route to the documentation many travellers need, including confirmation of health insurance for a trip to Germany. Customers can reach the travel service team by phone on weekdays and by email, and complaints can be directed to the company first and then to the relevant ombudsman bodies for travel health and other insurance. Prospective customers should review the terms and conditions carefully before purchasing.